We want you to experience the Huntsman World Senior Games. We really do. However, we know that unforeseen things happen sometimes. If something has come up and you can't make it, we have a cancellation/refund policy, one of the most liberal in the business. The official policy as as follows:
All refund requests must be in writing and postmarked by September 15, 2018. A $25 processing fee will be assessed. Refund checks will be mailed by October 31. No refunds will be made due to cancellation of an event because of inclement weather.
Remember the request must be in writing but an email is just fine. You can send it to firstname.lastname@example.org.